Terms & Services
We may offer services including:
Old gold purchase
Gold purity testing
Indicative valuation quotes
Exchange assistance
Customer support and appointment booking
Service availability may vary by location and eligibility.
2. Indicative Valuations
Any rate, estimate, or valuation shown on the website, by phone, chat, or inquiry form
is indicative only and subject to:
Physical inspection
Purity testing results
Weight verification
Applicable deductions (if disclosed)
Market rate changes
Compliance/KYC checks
Final offers, if any, are made only after in-person assessment.
3. Customer Eligibility
To transact, customers may be required to:
Be legally eligible to enter a contract
Provide valid identity/address documents where required
Confirm lawful ownership or authority to sell the gold presented
Complete required declarations and compliance checks
We may refuse a transaction where required by law, risk controls, or incomplete
documentation.
4. Customer Representations
By offering gold for evaluation or sale, you represent that:
You are the lawful owner or authorized seller
The items are not stolen, encumbered, or subject to dispute
Information you provide is accurate and complete
False declarations may lead to rejection or reporting where legally required.
5. Purity Testing and Weighing
Testing methods may include standard industry processes and available instruments.
Results depend on the testing method used and the condition of the item. Final
transaction decisions rely on the Company’s documented process at the branch.
6. Payments
Where a purchase transaction is completed and approved:
Payment method may be cash, bank transfer, or other permitted method,
subject to law and internal policy
Payment timing may depend on verification and operational checks
Taxes, charges, or reporting obligations may apply where required
7. KYC, Compliance, and Recordkeeping
We may collect and retain transaction-related records, documents, and declarations
as required by law, compliance standards, fraud prevention, and audit purposes.
Please also review our Privacy Policy.
8. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Courts having jurisdiction in
Kokata High Court shall have jurisdiction, subject to applicable law.
